Please contact us if you cannot find an answer to your question.
Click "Book now" under the type of reservation that best suits your pet and create an account with us and request your reservation. An employee will reach out to you and finalize your booking.
If you'd rather us do that for you, reach out to us via email or phone and an employee will reach out to you immediately.
We do evaluations Monday-Fridays only.
Give us a call or email us and we can help you schedule a date!
Elite Retreat provides your pet's with beds, bedding, and bowls so all you need to bring is their food and an item with your scent for a more stress free experience! (Toys are optional - they will be put up at the end of the day)
We require canine pets to be vaccinated for DAPPv, Bordetella, and Rabies. (Rabies Certificate)
We require feline pets to be vaccinated for FVRCP and Rabies (Rabies Certificate)
Please upload your records to your Gingr account or email/fax your pet's vaccination records prior to checking in.
Elite Retreat is open to the public during Check in and Check out times only. (except to the clients who book appointments for our spa services) If you are needing a special accommodation, please let us know immediately for convenience purposes.
Tours are scheduled with us at 12pm, 1pm, or 2 pm.
We only require deposits for boarding reservations during peak dates and holidays. June 1st - August 31st & November 1st - January 2nd.
Reservations made during peak dates only will require a 25% deposit and reservations made during major Holidays will require a 50% deposit.
Deposits are refundable if cancelled 48 hours before your check in date.